Sleep Center Patient Services Specialist – Day Shift

UW Advancement Careers; Seattle (WA); On-site; USD 30,000 - 41,000; Full time

Job summary

Harborview Medical Center’s Sleep Center is seeking a Patient Services Specialist 2 to support scheduling, patient data collection, and communications across staff, providers, and patients. This full-time, on-site role focuses on delivering efficient care coordination and compassionate service in a busy clinical environment.

Responsibilities include triaging calls, booking appointments, capturing demographics and financial info, and partnering with the care team to maximize patient satisfaction

Qualifications

• High school graduation or equivalent
• One year of healthcare, administrative, or customer service experience
• Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration

Responsibilities

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic, financial, and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

Education

High school diploma or equivalent

Job description

Harborview Medical Center’s Sleep Center is seeking a Patient Services Specialist 2 to support scheduling, patient data collection, and communications across staff, providers, and patients. This full-time, on-site role focuses on delivering efficient care coordination and compassionate service in a busy clinical environment.

Responsibilities include triaging calls, booking appointments, capturing demographics and financial info, and partnering with the care team to maximize patient satisfaction