Patient Services & Scheduling Specialist

UW Advancement Careers; Kirkland (WA); On-site; USD 33,000 - 49,000; Full time

Benefits offered by this job

Near public transportation

Career growth opportunities

Impactful patient care

Job summary

UW Medicine Primary Care in Kirkland seeks a Patient Services Specialist 2 to support staff, providers, and patients with efficient communications, appointment scheduling, and data collection to ensure smooth clinical operations. This full-time role contributes to timely patient access and high-quality care.

You will work with a collaborative clinic team, enhance patient experience, and have opportunities for growth within UW Medicine’s Kirkland network, aligned with day-shift duties across

Qualifications

• High school diploma or equivalent.
• At least one year of healthcare, administrative, or customer service experience.
• Equivalent mix of education/experience accepted.

Responsibilities

• Provide efficient internal and external communications via phone answering and triage.
• Schedule provider and ancillary service appointments.
• Obtain patient demographic, financial, and clinical information.
• Collaborate with clinic team to prioritize patient satisfaction and care delivery.
• Other duties as requested.

Skills

Customer service

Administrative support

Healthcare experience

Education

High school diploma or equivalent

Job description

UW Medicine Primary Care in Kirkland seeks a Patient Services Specialist 2 to support staff, providers, and patients with efficient communications, appointment scheduling, and data collection to ensure smooth clinical operations. This full-time role contributes to timely patient access and high-quality care.

You will work with a collaborative clinic team, enhance patient experience, and have opportunities for growth within UW Medicine’s Kirkland network, aligned with day-shift duties across