Pediatric Patient Services Specialist (Part-Time) — Growth

University of Washington Medical Center; Seattle (WA); On-site; USD 30,000 - 41,000; Part time

Job summary

Harborview Pediatric Clinic is seeking a Patient Services Specialist 2 for on-site work at Harborview Medical Center. This part-time role covers 32 hours per week on days, Monday through Friday, with no telework.

Primary duties include efficient internal/external communications, triaging calls, scheduling provider and ancillary appointments, and gathering patient demographics and insurance details to support delivery of exceptional care. 80% FTE, first shift.

Qualifications

• High school graduation or equivalent.
• At least 1 year of healthcare, administrative, or customer service experience.
• Equivalent education/experience may substitute for minimum qualifications.

Responsibilities

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging.
• Scheduling provider and ancillary service appointments.
• Obtaining patient demographic, financial, and clinical information.
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery.
• Other duties as requested

Skills

Customer service

Healthcare experience

Administrative support

Education

High school diploma

Job description

Harborview Pediatric Clinic is seeking a Patient Services Specialist 2 for on-site work at Harborview Medical Center. This part-time role covers 32 hours per week on days, Monday through Friday, with no telework.

Primary duties include efficient internal/external communications, triaging calls, scheduling provider and ancillary appointments, and gathering patient demographics and insurance details to support delivery of exceptional care. 80% FTE, first shift.