Patient Services Specialist II — On-Site Day Shift Growth

University of Washington Medical Center; Seattle (WA); On-site; USD 30,000 - 41,000; Full time

Job summary

Harborview Medical Center in Seattle is seeking a Patient Services Specialist 2 to support the Adult Medicine Clinic. You will coordinate scheduling, triage calls, gather patient demographics and financial information, and partner with the care team to deliver efficient, compassionate service.

This full-time on-site role offers a Monday–Friday day shift with opportunities for growth. The position requires a high school diploma or equivalent and at least one year of healthcare, administrative, or

Qualifications

• High school graduation or equivalent.
• 1 year of healthcare, administrative, or customer service experience.
• Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Responsibilities

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging.
• Scheduling provider and ancillary service appointments.
• Obtaining patient demographic, financial, and clinical information.
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery.
• Other duties as requested

Skills

Phone triage

Scheduling

Patient communication

Team collaboration

Education

High school diploma or equivalent

Job description

Harborview Medical Center in Seattle is seeking a Patient Services Specialist 2 to support the Adult Medicine Clinic. You will coordinate scheduling, triage calls, gather patient demographics and financial information, and partner with the care team to deliver efficient, compassionate service.

This full-time on-site role offers a Monday–Friday day shift with opportunities for growth. The position requires a high school diploma or equivalent and at least one year of healthcare, administrative, or