Sleep Center Lead: Guest Experience & Sales Coach

Living Spaces; Thornton (CO); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical (full-time)

Dental (full-time)

Vision (full-time)

401(k) with company match

Vacation

Paid Sick Leave

Flex or Health Spending Account

Employee Assistance Program

Holiday pay

Life insurance

Job summary

Living Spaces in Thornton, CO seeks a Sleep Center Lead to merge sales expertise with leadership, delivering a top-tier guest experience and achieving KPI metrics. You will guide sleep-solutions sales, including mattress systems, and support operational tasks in a busy Sleep Center.

The role includes training/coaching responsibilities and closing/processing day-to-day operations while maintaining Living Spaces standards and guest care excellence.

Qualifications

• High School Diploma or GED required; 2 years retail experience in a direct customer environment.
• Experience in high-volume retail and customer service preferred.
• Proficiency with Microsoft Office programs.

Responsibilities

• Drive guest engagement and achieve Sales Per Hour targets.
• Assist with returns, exchanges, and discounts per SOP.
• Open/close Vault and ensure proper documentation per SOP.
• Support store leadership through training and coaching of team members.

Skills

Guest engagement

Sales experience

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Living Spaces in Thornton, CO seeks a Sleep Center Lead to merge sales expertise with leadership, delivering a top-tier guest experience and achieving KPI metrics. You will guide sleep-solutions sales, including mattress systems, and support operational tasks in a busy Sleep Center.

The role includes training/coaching responsibilities and closing/processing day-to-day operations while maintaining Living Spaces standards and guest care excellence.