Slate CRM Lead — Admissions Operations & Training

Vanderbilt University; Nashville (TN); On-site; USD 90,000 - 120,000; Full time

Job summary

Vanderbilt University is seeking an Assistant Director, Admissions to lead the technical and operational infrastructure for graduate admissions. The role is the primary functional expert on Slate CRM, directing admissions technology, training, and reporting while collaborating with PSI and other campus partners.

The position focuses on systems, operations, reporting and training, not on recruitment strategy or event planning, with responsibilities across configuration, testing, and data-driven

Qualifications

• Hands-on experience administering the Slate CRM with forms, queries, reports, dashboards and workflows.
• Experience delivering CRM or admissions systems training and partnering with IT/systems teams.
• Strong data analysis, reporting, and technical requirements skills.
• Ability to exercise independent judgment and manage competing priorities.
• Excellent written and verbal communication across diverse stakeholders.
• Ability to identify process improvements and translate needs into practical solutions.

Responsibilities

• Serve as GAE’s primary Slate functional expert for graduate admissions and Slate recruitment tools.
• Own and improve Slate configurations, forms, queries, reports, dashboards, and workflows.
• Partner with PSI on annual Slate updates, testing, and implementation of requirements.
• Oversee Slate activity supporting admissions and recruitment operations, including communication plans and travel ROI.
• Configure and maintain Slate recruitment tools for plans, events, registrations, and ROI tracking.
• Design, deliver, and maintain the Slate admissions training program for staff and partners.
• Develop admissions reports and Slate-based recruitment dashboards for decision‑making.
• Maintain knowledge of Slate best practices and implement improvements.
• Provide data to the Associate Dean for planning, reporting, and institutional requests.
• Own RAF and application fee waiver processes with academic and business partners.
• Administer and report on applicant- and event-experience surveys.

Skills

Slate CRM administration

CRM trainings

Data analysis

Reporting

Stakeholder collaboration

Independent judgment

Education

Bachelor's degree

Master's degree preferred

Slate certification

Tools

Slate CRM

Job description

Vanderbilt University is seeking an Assistant Director, Admissions to lead the technical and operational infrastructure for graduate admissions. The role is the primary functional expert on Slate CRM, directing admissions technology, training, and reporting while collaborating with PSI and other campus partners.

The position focuses on systems, operations, reporting and training, not on recruitment strategy or event planning, with responsibilities across configuration, testing, and data-driven