Admissions Operations Leader (Slate CRM)

The University of Bridgeport; Bridgeport (CT); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO program

Flexible work schedules

Job summary

The University of Bridgeport in Bridgeport, CT is seeking an Assistant Director of Admissions Operations to lead Slate CRM administration and optimize admissions processes across recruitment, application processing, and enrollment workflows. The role emphasizes data integrity, reporting, and cross-functional collaboration with IT, Marketing, and admissions teams.

The position also oversees the student ambassador program, coordinating recruitment events, campus visits, and open houses, while

Qualifications

• Bachelor’s degree required.
• Experience with Slate CRM or comparable system; direct Slate experience preferred.
• Proficiency in Microsoft Office, especially Excel and Word.
• Relevant experience in admissions operations, enrollment management, or CRM administration.

Responsibilities

• Oversee the day-to-day administration, maintenance, and optimization of Slate CRM to support admissions recruitment, processing, communications, and enrollment operations.
• Develop, implement, and maintain automated workflows and processes with admissions leadership.
• Monitor data integrity, troubleshoot system issues, and improve accuracy and efficiency.
• Coordinate testing of Slate updates and inform staff of changes.
• Partner with IT and stakeholders to define requirements and support integrations.
• Create and maintain SOPs and training materials for admissions operations.
• Ensure processes align with policies and enrollment priorities.
• Lead training for counselors and recruitment staff; provide ongoing support.
• Collaborate on communications, reporting, and data management strategies.
• Oversee student ambassador program activities and staffing.

Skills

Slate CRM administration

Data integrity

Training materials

Project management

Education

Bachelor’s degree

Tools

Slate CRM

SQL

Microsoft Access

Excel

Word

Job description

The University of Bridgeport in Bridgeport, CT is seeking an Assistant Director of Admissions Operations to lead Slate CRM administration and optimize admissions processes across recruitment, application processing, and enrollment workflows. The role emphasizes data integrity, reporting, and cross-functional collaboration with IT, Marketing, and admissions teams.

The position also oversees the student ambassador program, coordinating recruitment events, campus visits, and open houses, while