Admissions Operations Leader (Slate CRM)

University of Bridgeport; Bridgeport (CT); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Tuition benefits

PTO program

Flexible work schedules

Job summary

The University of Bridgeport is seeking an Assistant Director of Admissions Operations to manage Slate CRM, optimize admissions workflows, and support enrollment goals across programs. You will collaborate with Admissions leadership, IT, Marketing, and other departments to enhance efficiency and data integrity, while overseeing the student ambassador program.

Responsibilities include training staff on Slate, developing procedures, and ensuring data-driven recruitment and enrollment processes are

Qualifications

• Bachelor’s degree required.
• Experience with Slate CRM or similar admissions CRM preferred.
• Proficiency in Microsoft Office applications, particularly Excel and Word.

Responsibilities

• Oversee day-to-day administration of Slate to support admissions recruitment, application processing, communications, and enrollment operations.
• Develop, implement, and maintain automated workflows and processes in collaboration with admissions leadership.
• Monitor data integrity, troubleshoot system challenges, and improve accuracy and user experience.
• Coordinate testing of Slate updates and coordinate with IT on integrations.
• Develop and maintain documentation, training materials, and SOPs to promote consistency.

Skills

Technical skills

Analytical thinking

Problem solving

Organizational skills

Communication skills

Education

Bachelor's degree

Tools

Slate CRM

Job description

The University of Bridgeport is seeking an Assistant Director of Admissions Operations to manage Slate CRM, optimize admissions workflows, and support enrollment goals across programs. You will collaborate with Admissions leadership, IT, Marketing, and other departments to enhance efficiency and data integrity, while overseeing the student ambassador program.

Responsibilities include training staff on Slate, developing procedures, and ensuring data-driven recruitment and enrollment processes are