Skincare Sales Concierge Commission & Growth

Heyday; Beverly (AR); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Hourly wage

Membership & product commission

Discounted facials

Friends & Family discount

Product discount

Training and growth opportunities

Job summary

Heyday in the United States is seeking a guest-centric team member to join our retail skincare shops. You will connect with guests, share product recommendations, anticipate needs, and resolve questions to deliver a world-class experience.

You will educate clients on current promotions, memberships, and future appointments while assisting with stock, returns, and everyday shop tasks. A friendly, professional demeanor and strong organizational skills are essential.

Qualifications

• Outstanding customer service and problem-solving skills.
• Ability to prioritize and multi-task within a fast-paced environment.
• Able to initiate tasks and perform duties without direction.
• Excellent communication skills.
• Friendly and professional phone and email etiquette.
• Superior organizational skills.
• Flexibility to work weekends, opening shifts, and closing shifts.

Responsibilities

• Provide high-level customer service and hospitality to clients.
• Educate clients on current promotions, memberships, packages, and future appointments.
• Assists with re-stocking products and assist clients with product sales and returns.
• Assist in daily shop tasks and projects, including sanitizing, cleaning, and general shop maintenance.
• Support the Skin Therapists to ensure a successful check-in and check-out process.
• Work cohesively with all Heyday staff members to ensure efficiency and camaraderie.
• Assist with the training and coaching of new hires.

Skills

Customer service

Problem solving

Multitasking

Communication

Phone etiquette

Email etiquette

Organizational skills

Weekend shifts

Job description

Heyday in the United States is seeking a guest-centric team member to join our retail skincare shops. You will connect with guests, share product recommendations, anticipate needs, and resolve questions to deliver a world-class experience.

You will educate clients on current promotions, memberships, and future appointments while assisting with stock, returns, and everyday shop tasks. A friendly, professional demeanor and strong organizational skills are essential.