Skincare Sales Associate — Flexible Schedule & Commission

Heyday; Houston (TX); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Training & development

Competitive hourly wage

Membership commission

Discounted facials

Friends & Family discount

35% Product Discount

Training and growth opportunities

Job summary

You are the foundation of our organization's success. You are an expert in creating a world-class guest experience in our shops. You deliver this experience by connecting with our guests, sharing product recommendations, anticipating customer needs, and resolving all questions.

Heyday is a fast-growing skincare brand transforming the facial experience, with over 1 million facials performed. This role supports check-in/out, product education, and teamwork across the shop to drive growth and guest

Qualifications

• Outstanding customer service and problem-solving skills.
• Ability to prioritize and multi-task within a fast-paced environment.
• Able to initiate tasks and perform duties without direction.
• Excellent communication skills.
• Friendly and professional phone and email etiquette.
• Must have superior organizational skills.
• Flexibility to work weekends, opening shifts, and closing shifts.

Responsibilities

• Provide high-level customer service and hospitality to clients.
• Educate clients on current promotions, memberships, packages, and future appointments.
• Assists with re-stocking products and assist clients with product sales and returns.
• Assist in daily shop tasks and projects, including sanitizing, cleaning, and general shop maintenance.
• Support the Skin Therapists to ensure a successful check-in and check-out process.
• Work cohesively with all Heyday staff members to ensure efficiency and camaraderie.
• Assist with the training and coaching of new hires.

Skills

Outstanding customer service

Problem solving

Prioritize & multi-task

Initiate tasks without direction

Phone & email etiquette

Organizational skills

Weekend/week shift flexibility

Excellent communication skills

Job description

You are the foundation of our organization's success. You are an expert in creating a world-class guest experience in our shops. You deliver this experience by connecting with our guests, sharing product recommendations, anticipating customer needs, and resolving all questions.

Heyday is a fast-growing skincare brand transforming the facial experience, with over 1 million facials performed. This role supports check-in/out, product education, and teamwork across the shop to drive growth and guest