Seasonal Ski & Ride School Ops Lead

Vail Resorts, Inc.; Crested Butte (CO); Presencial; USD 58.000 - 67.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free passes for employees and family

Employee discounts on lodging, food, &

401(k) Retirement Plan

Employee Assistance Program

Training & development opportunities

Referral Program

Descripción de la vacante

Vail Resorts in Crested Butte, CO is seeking an Assistant Manager of Ski & Ride School for the 2026/2027 winter season. You will oversee daily operations, drive lesson quality, guest satisfaction, and staff development across all Ski & Ride School programs.

Work closely with Senior Managers and resort departments to optimize scheduling, labor management, and safety standards, while delivering exceptional guest experiences and ongoing professional coaching.

Formación

• Strong leadership, communication, interpersonal, and conflict resolution skills.
• Proficiency with Microsoft Office Suite.
• Minimum of two years of full-time experience working at a ski resort or within a Ski & Ride School operation.
• Fluent verbal and written communication in English.

Responsabilidades

• Oversee daily operations of Ski & Ride School programs, ensuring lesson quality, guest satisfaction, and operational excellence.
• Build positive, age-appropriate learning experiences and oversee program quality for guests of all ability levels.
• Manage daily scheduling, staffing levels, lesson assignments, and labor management.
• Supervise Leads, Support Staff, and instructors, ensuring efficient lesson support, check-in, and check-out processes.
• Monitor and maintain the quality and consistency of instructional standards through coaching, feedback, and performance evaluation.
• Collaborate with Product Sales & Services and other resort departments to ensure appropriate instructor assignments and seamless guest experiences.
• Support and achieve guest experience goals through proactive leadership and continuous improvement initiatives.
• Resolve guest concerns and special requests utilizing company guest service standards.

Conocimientos

Leadership

Communication

Interpersonal skills

Conflict resolution

Educación

College degree in education/recreation/business/hospitality

Herramientas

Microsoft Office Suite

Descripción del empleo

Vail Resorts in Crested Butte, CO is seeking an Assistant Manager of Ski & Ride School for the 2026/2027 winter season. You will oversee daily operations, drive lesson quality, guest satisfaction, and staff development across all Ski & Ride School programs.

Work closely with Senior Managers and resort departments to optimize scheduling, labor management, and safety standards, while delivering exceptional guest experiences and ongoing professional coaching.