Ski & Ride School Assistant Manager (Seasonal)

Crotched Mountain; Bennington (NH); On-site; USD 52,000 - 67,000; Full time

Benefits offered by this job

Free passes for employees

Employee discounts on lodging

401(k) Retirement Plan

Employee Assistance Program

Job summary

Vail Resorts in New Hampshire is seeking an Assistant Manager for the Ski & Ride School to lead staff, coordinate competition services, and manage departmental administration. You will ensure exceptional guest experiences, operational excellence, and safety across programs.

The role involves budgeting support, scheduling, recruitment, and collaboration with resort departments to meet business objectives and growth.

Qualifications

• High School Diploma or equivalent.
• Minimum three (3) years of experience as a Ski & Ride School Instructor, Competition Coach, or related ski industry role.
• Experience with ski school operations, competition services, race programs, or athlete development programs.
• Experience with scheduling, staffing, and administrative functions.
• US Ski & Snowboard coaching certification preferred.
• Microsoft Office proficiency; Experience with RPOS or similar resort management systems preferred.

Responsibilities

• Support the Ski & Ride School Manager in daily operations, ensuring exceptional guest service and operational efficiency.
• Lead, coach, develop, schedule, and support supervisors, instructors, competition coaches, and staff.
• Oversee daily operations of competition services, including race programs, training groups, athlete registration, attendance tracking, and event logistics.
• Coordinate race schedules, training venues, course preparation, equipment needs, and event execution.
• Assist with recruiting, onboarding, training, and performance management of departmental staff.
• Manage payroll support, staffing coordination, records, reporting, and program documentation.
• Maintain safety by ensuring compliance with policies, risk management, and safety standards.

Skills

Guest service

Communication

Interpersonal skills

Problem solving

Fluent English

Education

High School Diploma or equivalent

Tools

Microsoft Office

RPOS

Job description

Vail Resorts in New Hampshire is seeking an Assistant Manager for the Ski & Ride School to lead staff, coordinate competition services, and manage departmental administration. You will ensure exceptional guest experiences, operational excellence, and safety across programs.

The role involves budgeting support, scheduling, recruitment, and collaboration with resort departments to meet business objectives and growth.