Site Security Supervisor – Day Shift Leader

Securitas Security Services USA, Inc.; Billerica (MA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance (Anthem)

401k with Employer Matching

Paid Life Insurance

Paid Time Off

Paid Uniforms

Paid Training

EAP

Employee Discounts

Job summary

Securitas Security Services USA, Inc. in Billerica, MA is seeking a Security Site Supervisor to oversee daily security operations at a client site.

You will lead on-site staff, coordinate schedules, and serve as the primary liaison between the client and security personnel. The role requires a high school diploma or GED (associate or bachelor’s preferred), prior security and supervisory experience, and strong leadership and communication skills.

Qualifications

• High school diploma or GED required; associate’s or bachelor’s degree preferred.
• Prior security experience required; supervisory experience strongly preferred.
• Strong leadership, communication, and problem-solving skills.

Responsibilities

• Supervise and support on-site security officers to ensure high-quality service delivery
• Develop, manage, and adjust officer schedules to maintain proper site coverage
• Conduct regular patrols and inspections to ensure adherence to security procedures
• Serve as the main liaison between the client and security team, addressing concerns and providing updates
• Train, mentor, and evaluate security staff, including onboarding new hires
• Ensure all incidents, accidents, and unusual activities are properly documented and reported
• Enforce company policies, post orders, and client-specific instructions
• Respond to emergencies and coordinate with local law enforcement, fire departments, or medical personnel as needed
• Maintain accurate records, logs, and reports in accordance with company standards
• Monitor access control systems, CCTV, and alarm systems where applicable
• Promote a culture of professionalism, accountability, and customer service

Skills

Leadership

Communication

Problem solving

Calm under pressure

Computer proficiency

CPR/First Aid

Education

High School Diploma

GED

Associate's Degree

Bachelor's Degree

Job description

Securitas Security Services USA, Inc. in Billerica, MA is seeking a Security Site Supervisor to oversee daily security operations at a client site.

You will lead on-site staff, coordinate schedules, and serve as the primary liaison between the client and security personnel. The role requires a high school diploma or GED (associate or bachelor’s preferred), prior security and supervisory experience, and strong leadership and communication skills.