Onsite Security Supervisor – Day Shift

Securitas Global Clients America; Billerica (MA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

401k

Paid Time Off

Paid Uniforms

Paid Training

EAP

Job summary

Securitas is seeking a Security Site Supervisor in Billerica, MA. The role oversees on-site security officers, manages schedules, conducts inspections, and acts as the primary liaison with the client.

Training and mentoring of staff are key responsibilities, along with documenting incidents and enforcing client instructions. The position requires a high school diploma or GED, security experience with supervisory potential, and strong leadership and communication skills.

Qualifications

• High school diploma or GED required; associate’s or bachelor’s degree preferred.
• Prior security experience required; supervisory experience strongly preferred.
• Strong leadership, communication, and problem-solving skills.
• Ability to remain calm and make decisions in high-pressure situations.
• Proficiency with basic computer systems and reporting tools.
• CPR/First Aid certification (preferred or willingness to obtain).

Responsibilities

• Supervise and support on-site security officers to ensure high-quality service delivery.
• Develop, manage, and adjust officer schedules to maintain proper site coverage.
• Conduct regular patrols and inspections to ensure adherence to security procedures.
• Serve as the main liaison between the client and security team, addressing concerns and providing updates.
• Train, mentor, and evaluate security staff, including onboarding new hires.
• Ensure all incidents, accidents, and unusual activities are properly documented and reported.
• Enforce company policies, post orders, and client-specific instructions.
• Respond to emergencies and coordinate with local law enforcement, fire departments, or medical personnel as needed.
• Maintain accurate records, logs, and reports in accordance with company standards.
• Monitor access control systems, CCTV, and alarm systems where applicable.
• Promote a culture of professionalism, accountability, and customer service.

Skills

Leadership

Communication

Problem-solving

Calm under pressure

Reporting tools

Computer proficiency

CPR/First Aid

Education

High school diploma or GED

Associate's or Bachelor's degree preferred

Tools

Computer systems

Reporting tools

Job description

Securitas is seeking a Security Site Supervisor in Billerica, MA. The role oversees on-site security officers, manages schedules, conducts inspections, and acts as the primary liaison with the client.

Training and mentoring of staff are key responsibilities, along with documenting incidents and enforcing client instructions. The position requires a high school diploma or GED, security experience with supervisory potential, and strong leadership and communication skills.