Site Quality & Operations Lead

HSN; Piney Flats (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits from day 1

401(k) plan

Tuition reimbursement

Job summary

QVC Group, Inc. is seeking a results-driven leader to manage a 24/7 Quality and Operational Control team at the Piney Flats Fulfillment Center in Tennessee.

You will drive inventory accuracy, resolve discrepancies, and maintain process integrity across the site while partnering with auditors, finance, and inventory accounting. You will develop quality guidelines, training programs, and cross-functional collaboration to improve inspections, audits, and employee development.

Qualifications

• 3+ years of operations experience with inventory control and QA in distribution/logistics.
• Proven leadership of cross-functional teams and driving improvements.
• Strong analytical and problem-solving abilities for audits and inventory accuracy.

Responsibilities

• Leads a 24/7 Quality and Operational Control team to ensure inventory accuracy and resolve discrepancies.
• Acts as primary contact for auditors, finance, and inventory accounting to ensure compliance.
• Builds cross-functional connections across platforms, logistics, and distribution operations.
• Develops and implements quality guidelines, operational plans, and training programs to enhance inspections and audits.
• Manages staffing, budgeting, and performance evaluations, fostering an ethical and engaged workplace.
• Leads site initiatives to optimize operations, improve inventory accuracy, and enhance customer service.

Skills

Inventory control

Quality assurance

Leadership

Auditing

Process improvement

Job description

QVC Group, Inc. is seeking a results-driven leader to manage a 24/7 Quality and Operational Control team at the Piney Flats Fulfillment Center in Tennessee.

You will drive inventory accuracy, resolve discrepancies, and maintain process integrity across the site while partnering with auditors, finance, and inventory accounting. You will develop quality guidelines, training programs, and cross-functional collaboration to improve inspections, audits, and employee development.