Manager, Site Quality Operations

Jobtailor; Piney Flats (TN); On-site; USD 65,000 - 95,000; Full time

Job summary

Jobtailor in Piney Flats, TN seeks an experienced Operations Leader to manage quality and inventory across a multi-shift distribution site. You will lead a 24/7 Quality and Operational Control team to ensure inventory accuracy, resolve discrepancies, and maintain process integrity across the site.

The role requires strong analytics, cross-functional collaboration, and the ability to drive improvements in audits, training, and performance.

Qualifications

• 3+ years of operations experience focused on inventory control, QA, and process improvement in distribution or logistics.
• Proven leadership skills in managing teams and cross-functional collaboration aligned with company values.
• Strong analytical and problem-solving abilities.
• Experience developing and implementing quality guidelines and audit techniques.
• Onsite daily work at Piney Flats, TN Fulfillment Center; relocation not available.

Responsibilities

• Lead a 24/7 Quality and Operational Control team to ensure inventory accuracy.
• Oversee quality and operations for a multi-shift, seven-day site.
• Serve as primary contact for auditors, finance, and inventory accounting.
• Drive cross-functional collaboration between Commerce Platforms, Customer Logistics and Distribution Operations.
• Develop and implement quality guidelines, audit techniques, and training programs.
• Improve inspection techniques, audit processes, and employee development.
• Manage staffing, budgeting, and performance evaluations.
• Lead site initiatives to optimize operations, improve customer service, and maintain safety.

Skills

Inventory Control

Quality Assurance

Process Improvement

Leadership

Cross-Functional

Tools

Audit Techniques

Quality Guidelines

Operational Planning

Job description

• Supports QVC and oversees quality and operations for a multi-shift, seven-day distribution site


• Leads a 24/7 Quality and Operational Control team to ensure inventory accuracy, resolve discrepancies, and maintain process integrity across the site


• Acts as the primary contact for auditors, finance, and inventory accounting


• Ensures compliance and integrity in inventory management


• Builds cross-functional connections between Commerce Platforms, Customer Logistics, and Distribution Operations


• Develops and implements quality guidelines, operational plans, and training programs


• Enhances inspection techniques, audit processes, and employee development


• Manages staffing, budgeting, and performance evaluation


• Leads site initiatives and projects to optimize operations, drive inventory accuracy, improve customer service, and maintain a safe, secure working environment

Requirements

• 3+ years of operations experience with a strong focus on inventory control, quality assurance, and process improvement in a distribution or logistics environment


• Proven leadership skills in managing teams, driving cross-functional collaboration, and fostering an inclusive, high-performing culture aligned with QVC’s values


• Strong analytical and problem-solving abilities


• Expertise in developing and implementing quality guidelines, audit techniques, and operational plans to ensure inventory accuracy and efficiency


• Ability to work onsite daily at the Piney Flats, Tennessee Fulfillment Center


• Relocation assistance is not available for this role

Core Competencies

Demonstrates expertise in inventory control, quality assurance, and process improvement within a distribution environment, while effectively leading teams and fostering cross-functional collaboration to enhance operational efficiency.

Highest-signal resume keywords

• Inventory Control


• Quality Assurance


• Process Improvement


• Leadership Skills


• Analytical Problem-Solving

ATS Optimization Keywords

Hard Skills

• Quality Guidelines Development


• Audit Techniques


• Operational Plans Implementation


• Inventory Management


• Performance Evaluation

Soft Skills

• Team Management


• Cross-Functional Collaboration


• Inclusive Culture Fostering

Industry Keywords

• Distribution


• Logistics


• Compliance


• Inventory Accuracy


• Operational Control