Site Operations Leader — Multi-Location

Default Brand; Louisville (KY); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Bonus program

401(k) with company match

Paid holidays

Personal time off

Earned PTO for community service

Job summary

Romanoff Renovations is seeking a Site Operations Manager to oversee office production, manage a team of Operations Managers, and maintain proactive communication with customers. You will supervise salaried and hourly staff across multiple locations, reporting to the District Operations Manager.

The role emphasizes KPIs, field coordination, and collaboration with Home Depot stores to ensure smooth project execution and high customer satisfaction.

Qualifications

• Strong verbal and written communication across all levels of the company.
• Ability to lead teams and drive performance improvements.
• Experience in production/ops environments and field coordination.

Responsibilities

• Oversee production in assigned office to include backlog, aging report, and KPI’s.
• Ensure that office is dispatching and resulting in a timely manner.
• Ongoing recruitment performed.
• Identify opportunities for improvement and develop the team accordingly.
• Build and sustain relationship with Home Depot associates and DSM.
• Visit Home Depot stores regularly to maintain relationships.
• Respond to customer issues and coordinate resolutions with THD.

Skills

Communication

Leadership

Public speaking

Customer service

Multitasking

Education

High School Diploma or Equivalent

Job description

Romanoff Renovations is seeking a Site Operations Manager to oversee office production, manage a team of Operations Managers, and maintain proactive communication with customers. You will supervise salaried and hourly staff across multiple locations, reporting to the District Operations Manager.

The role emphasizes KPIs, field coordination, and collaboration with Home Depot stores to ensure smooth project execution and high customer satisfaction.