Site Operations Leader - Data-Driven & Safety-Focused

Amazon; Duluth (GA); On-site; USD 85,000 - 120,000; Full time

Job summary

Amazon in Duluth, GA is seeking an Operations Manager to lead a team of salaried and hourly staff at a Grocery Fulfillment Center, ensuring safe, on-time delivery and continuous improvements through data-driven decisions.

You will mentor your team, manage large-scale projects with site and regional impact, and collaborate with Safety, HR, and Ops teams to meet business objectives while maintaining high safety and quality standards.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.

Responsibilities

• Support, mentor, and motivate your team.
• Lead large-scope projects with site and regional impact.
• Create and implement productivity plans through forecast reviews, determining productivity requirements, and partnering with other leaders to load balance.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives.
• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.
• Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments).
• Work a flexible schedule (weekends and/or overnight shifts).

Skills

Team leadership

Data-driven decisions

Performance management

Lean / process improvement

Forecasting and capacity planning

Education

Bachelor's degree or equivalent

2+ years Amazon (blue badge/FTE) experience

Job description

Amazon in Duluth, GA is seeking an Operations Manager to lead a team of salaried and hourly staff at a Grocery Fulfillment Center, ensuring safe, on-time delivery and continuous improvements through data-driven decisions.

You will mentor your team, manage large-scale projects with site and regional impact, and collaborate with Safety, HR, and Ops teams to meet business objectives while maintaining high safety and quality standards.