Operations Manager - Lead Teams, Safety & Efficiency

Amazon; Forest Park (GA); On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon is seeking an Operations Manager to lead and develop a diverse team of salaried and hourly staff in Forest Park, GA. You will ensure safety, quality, productivity, and on-time customer deliveries while driving improvements through data-driven decisions and cross-functional collaboration.

The role emphasizes mentoring, large-scale project leadership, and partnering with Safety, Engineering, and HR to meet business objectives, with a flexible schedule including weekends and holidays.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 1+ years of performance metrics, process improvement or lean techniques experience.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.

Skills

People management

Performance management

Team leadership

Data-driven decision making

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Job description

Amazon is seeking an Operations Manager to lead and develop a diverse team of salaried and hourly staff in Forest Park, GA. You will ensure safety, quality, productivity, and on-time customer deliveries while driving improvements through data-driven decisions and cross-functional collaboration.

The role emphasizes mentoring, large-scale project leadership, and partnering with Safety, Engineering, and HR to meet business objectives, with a flexible schedule including weekends and holidays.