Site Operations Leader: Build People, Drive Results

El Car Wash; Matteson (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Job summary

El Car Wash is seeking a Site Manager to own the day-to-day site operations, from staffing and scheduling to financial results. You will develop your team, deliver exceptional customer experiences, and drive safety and compliance across the site.

You will read performance data, manage goals, and lead with pace and accountability to achieve superior results. This role requires strong leadership and a proactive, data-driven mindset.

Qualifications

• Proven leadership experience in a managerial or supervisory role — car wash, automotive, or service industry preferred.
• Comfortable making decisions when things go wrong and holding team accountable.
• Ability to read and explain labor, revenue, and cost drivers; manage daily execution with data.
• Strong focus on safety, training, and continuous improvement across site operations.

Responsibilities

• Run the business by leading staffing, scheduling, performance, and execution to deliver a high-performing site.
• Build and lead a winning team through hiring, training, coaching, and development.
• Deliver standout customer experience by setting the standard for fast, friendly service and resolving concerns.
• Own site safety, compliance, and culture, driving collaboration and continuous improvement.

Skills

Leadership

Talent development

Financial literacy

Operational excellence

Decision-making

Culture builder

Problem-solving

Team collaboration

Customer-centric

Education

High school diploma or equivalent

Bachelor's degree in business or related field

Tools

Microsoft Office

Operational reporting systems

Job description

El Car Wash is seeking a Site Manager to own the day-to-day site operations, from staffing and scheduling to financial results. You will develop your team, deliver exceptional customer experiences, and drive safety and compliance across the site.

You will read performance data, manage goals, and lead with pace and accountability to achieve superior results. This role requires strong leadership and a proactive, data-driven mindset.