Site Operations Leader

El Car Wash; Towson (MD); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Paid time off

Parental leave

Tuition reimbursement

Pet insurance

Mental health days

On-the-job training

Free car washes

Job summary

El Car Wash Towson is seeking a Site Manager to lead daily operations, staff development, and customer experiences at the Towson site. You will own performance, safety, and financial results, setting a high standard for service and teamwork while building a culture of accountability.

You’ll lead staffing, scheduling, and coaching to grow talent and ensure top-notch service. This role emphasizes data-driven decisions, uptime, and compliance, with a focus on delivering measurable site results.

Qualifications

• Leadership experience in a managerial or supervisory role, preferably in car wash or service.
• Ability to develop and retain top performers and create succession depth.
• Understanding of labor, revenue, and cost drivers and how to read financials.
• Operational excellence with balance of speed, safety, quality, and efficiency.
• Comfort making decisions when issues arise without waiting for approval.
• Culture builder who addresses conflicts constructively.
• Proficiency with MS Office and reporting tools.
• Knowledge of car wash equipment, maintenance, and safety or quick learner.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Run the business: lead staffing, scheduling, performance, and execution daily.
• Build and lead a winning team: hire, train, coach, and develop staff.
• Deliver standout customer experience: fast, friendly, flawless service.
• Build collaborative culture: manage conflicts and maintain standards.
• Drive performance: own sales, labor, and operations metrics; act on data.
• Lead with safety and compliance: enforce safety protocols at all times.
• Own equipment uptime: maintain gear and minimize downtime.
• Use data to lead: analyze reports, explain variances, drive improvement.

Skills

Leadership

Talent development

Financial literacy

Operational excellence

Decisive decision-making

Culture builder

MS Office proficiency

Car wash equipment knowledge

Flexible availability

Education

High school diploma or equivalent

Bachelor's degree in business or related field preferred

Tools

Microsoft Office

Operational reporting systems

Job description

El Car Wash Towson is seeking a Site Manager to lead daily operations, staff development, and customer experiences at the Towson site. You will own performance, safety, and financial results, setting a high standard for service and teamwork while building a culture of accountability.

You’ll lead staffing, scheduling, and coaching to grow talent and ensure top-notch service. This role emphasizes data-driven decisions, uptime, and compliance, with a focus on delivering measurable site results.