Site Leader: Drive Operations, Teams & Service

El Car Wash; Miami (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Tuition reimbursement

Free car washes

Job summary

El Car Wash is seeking a Site Manager for our Miami, FL location. You will run day-to-day operations, lead staff, and own site performance—from customer experience to financial results.

You’ll hire, train, and develop your team, building a culture of excellence while upholding safety and uptime standards. As the site leader, you’ll analyze performance data, drive continuous improvement, and ensure fast, friendly service.

Qualifications

• Proven leadership experience in a managerial or supervisory role in car wash, automotive, or service industry.
• Strong talent developer who builds people up and creates succession depth.
• Financial literacy to understand labor, revenue, and cost drivers and can walk through numbers.
• Operationally excellent balance of speed, safety, quality, and efficiency.
• Comfortable being the decision-maker when things go wrong.
• Culture builder who addresses team conflict directly and constructively.
• Proficiency with Microsoft Office and operational reporting systems.
• Knowledge of car wash equipment or willingness to learn quickly.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Run the business - Lead all day-to-day operations — staffing, scheduling, performance, and execution — to deliver a high-performing site.
• Build and lead a winning team - Hire, train, coach, and develop your team to perform at a high level and grow within EL.
• Deliver a standout customer experience - Set the standard for fast, friendly, and flawless service — resolving concerns quickly and turning moments into lasting loyalty.
• Build collaborative culture - Create an environment where the team works together, handles conflict constructively, and holds each other to the standard without you having to manage every interaction.
• Drive performance and results - Own sales, labor, and operational metrics — read the data, explain the variance, and take action before it becomes a pattern.
• Lead with safety and compliance - Enforce all safety protocols and ensure a safe environment for customers and team members at all times.
• Own equipment and uptime - Maintain equipment, minimize downtime, and ensure everything is running reliably.
• Use data to lead - Analyze reports, financials, and performance metrics to make informed decisions and drive continuous improvement.

Skills

Leadership experience

Talent development

Financial literacy

Operational excellence

Decision-making

Culture builder

MS Office & reporting

Car wash equipment knowledge

Flexible availability

Education

High school diploma or equivalent; bachelor's degree in business or related field preferred

Tools

MS Office

Operational reporting systems

Job description

El Car Wash is seeking a Site Manager for our Miami, FL location. You will run day-to-day operations, lead staff, and own site performance—from customer experience to financial results.

You’ll hire, train, and develop your team, building a culture of excellence while upholding safety and uptime standards. As the site leader, you’ll analyze performance data, drive continuous improvement, and ensure fast, friendly service.