Site Operations Leader (3PL/Logistics)

Forward Air Corp.

Atlanta (GA)

Hybrid

USD 90,000 - 130,000

Full time

12 hours ago
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Benefits offered by this job

Medical insurance
401(k) with company match
Paid time off

Job summary

Forward Air Corp. is seeking an Operations Manager to provide day-to-day leadership for contract logistics operations. You will drive service delivery, safety, quality, and productivity while managing workforce effectiveness and P&L across assigned areas.

You will lead Supervisors and frontline teams, translate site objectives into disciplined execution, and partner with engineering, maintenance, and support functions to improve performance and customer satisfaction.

Qualifications

  • Undergraduate degree or higher in supply chain, logistics, or related field.
  • 5+ years in transportation, supply chain, 3PL/contract logistics, manufacturing, or similar operations.

Responsibilities

  • Lead daily operations across functional areas, shifts, and networks to ensure service commitments.
  • Drive disciplined execution of operational plans aligned with customer requirements and service levels.
  • Own KPIs related to safety, quality, delivery, service, cost, and productivity.
  • Lead safety culture and compliance with OSHA, DOT, and site procedures.
  • Identify and lead continuous improvement initiatives to improve labor efficiency and throughput.
  • Partner with cross-functional teams to align operations with customer commitments.

Skills

Leadership
Operations management
KPIs & metrics
LEAN/Six Sigma
WMS/TMS/ERP
Safety compliance

Education

Bachelor's degree in Supply Chain/Logistics or related field

Tools

WMS
TMS
ERP
MS Office

Job description

Forward Air Corp. is seeking an Operations Manager to provide day-to-day leadership for contract logistics operations. You will drive service delivery, safety, quality, and productivity while managing workforce effectiveness and P&L across assigned areas.

You will lead Supervisors and frontline teams, translate site objectives into disciplined execution, and partner with engineering, maintenance, and support functions to improve performance and customer satisfaction.

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