Logistics Operations Lead

Forward Air Corp.; Eagan (MN); On-site; USD 67,000 - 81,000; Full time

Job summary

Forward Air Corp. is seeking an Operations Supervisor to lead day-to-day multimodal transportation and logistics operations, ensuring safe, accurate execution of core service processes.

You will supervise frontline associates, drive productivity, and support continuous improvement initiatives. The role emphasizes safety, quality, and customer service, with responsibility for SOP adherence, problem-solving, and cross-functional collaboration across planning, transportation, and quality teams in a

Qualifications

• Education: High School Diploma or GED; Associate’s degree preferred.
• Valid forklift certification/licensure or ability to obtain before operating equipment.
• 3+ years in warehouse, distribution, transportation, or supply chain operations with supervisory experience.
• Ability to lead frontline teams in fast-paced environments with focus on performance and development.
• Clear English communication (verbal and written).
• Working knowledge of WMS, TMS, ERP and reporting tools.
• Familiarity with inventory management, order fulfillment, transportation dispatch, routing, dock/yard operations.
• Experience with Lean, Six Sigma, 5S, Kaizen, or similar improvement tools.

Responsibilities

• Supervise daily operational activities including receiving, storage, picking, packing, shipping, and routing.
• Coordinate and prioritize work assignments to meet service, quality, safety, and productivity targets.
• Ensure safe, accurate handling and dispatch of inventory and freight.
• Monitor workflow, labor, and equipment utilization for efficient execution.
• Ensure compliance with safety, environmental, regulatory, and SOPs.
• Lead safety observations and support facility and fleet safety initiatives.
• Support audits and compliance related to quality and regulatory standards.
• Lead problem-solving for service issues and process gaps.
• Participate in continuous improvement initiatives (Lean, Six Sigma, 5S, Kaizen).
• Collaborate with cross-functional teams (transportation, planning, customer service, engineering, quality).
• Provide day-to-day coaching and development for frontline staff.
• Assist training and cross-training activities.

Skills

English communication

Leadership

Problem solving

Continuous improvement

Education

High School Diploma or GED

Associate degree in Supply Chain/Logistics

Tools

WMS

TMS

ERP

Reporting tools

Lean Six Sigma

Job description

Forward Air Corp. is seeking an Operations Supervisor to lead day-to-day multimodal transportation and logistics operations, ensuring safe, accurate execution of core service processes.

You will supervise frontline associates, drive productivity, and support continuous improvement initiatives. The role emphasizes safety, quality, and customer service, with responsibility for SOP adherence, problem-solving, and cross-functional collaboration across planning, transportation, and quality teams in a