Contract Logistics Site Leader — Drive Safety & Growth

Forward Air Corp.

Coppell, Northern (TX, KY)

Hybrid

USD 95,000 - 135,000

Full time

12 days ago
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Benefits offered by this job

Health insurance
401(k) plan
PTO 10–25 days
Paid holidays

Job summary

Forward Air Corp. in Coppell, TX is seeking a Site Manager for Contract Logistics Operations to oversee a single site, drive safety, service, and financial performance.

You will coach site supervisors and frontline teams, execute operational strategies, and lead continuous improvement initiatives that boost productivity, quality, cost, and delivery while aligning with customer expectations.

This on-site role requires 5+ years in 3PL or contract logistics and strong WMS/ERP experience.

Qualifications

  • Undergraduate degree (or higher) in Supply Chain Management or related field preferred; GED required.
  • 5+ years of leadership in a 3PL/contract logistics or related operations environment.
  • Experience managing site-level operations with financial accountability.
  • Strong knowledge of WMS, ERP (SAP/Oracle), and reporting tools.
  • Experience with Lean/Six Sigma and continuous improvement.

Responsibilities

  • Lead all site operations from inbound receipt through final delivery, ensuring contractual, service, financial, safety, quality, and regulatory commitments are met.
  • Coach operations and support teams to drive consistent execution and operational discipline.
  • Own site-level P&L, labor planning, and cost management.
  • Lead workforce planning, volume forecasting, and capacity management.
  • Monitor performance, identify variances, and implement corrective actions.
  • Drive adherence to standard work, SOPs, and quality plans.
  • Lead customer-facing reviews and partner with customers on process improvements.

Skills

Leadership
WMS
ERP
Lean Sigma
KPI dashboards
Financial accountability
Data analysis
Communication

Education

Bachelor's degree in Supply Chain or related field

Tools

Excel
PowerPoint
Teams

Job description

Forward Air Corp. in Coppell, TX is seeking a Site Manager for Contract Logistics Operations to oversee a single site, drive safety, service, and financial performance.

You will coach site supervisors and frontline teams, execute operational strategies, and lead continuous improvement initiatives that boost productivity, quality, cost, and delivery while aligning with customer expectations.

This on-site role requires 5+ years in 3PL or contract logistics and strong WMS/ERP experience.

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