Contract Logistics Site Leader — Drive Safety & Growth

Forward Air Corp.; Coppell, Northern (TX, KY); Hybrid; USD 95,000 - 135,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

PTO 10–25 days

Paid holidays

Job summary

Forward Air Corp. in Coppell, TX is seeking a Site Manager for Contract Logistics Operations to oversee a single site, drive safety, service, and financial performance.

You will coach site supervisors and frontline teams, execute operational strategies, and lead continuous improvement initiatives that boost productivity, quality, cost, and delivery while aligning with customer expectations.

This on-site role requires 5+ years in 3PL or contract logistics and strong WMS/ERP experience.

Qualifications

• Undergraduate degree (or higher) in Supply Chain Management or related field preferred; GED required.
• 5+ years of leadership in a 3PL/contract logistics or related operations environment.
• Experience managing site-level operations with financial accountability.
• Strong knowledge of WMS, ERP (SAP/Oracle), and reporting tools.
• Experience with Lean/Six Sigma and continuous improvement.

Responsibilities

• Lead all site operations from inbound receipt through final delivery, ensuring contractual, service, financial, safety, quality, and regulatory commitments are met.
• Coach operations and support teams to drive consistent execution and operational discipline.
• Own site-level P&L, labor planning, and cost management.
• Lead workforce planning, volume forecasting, and capacity management.
• Monitor performance, identify variances, and implement corrective actions.
• Drive adherence to standard work, SOPs, and quality plans.
• Lead customer-facing reviews and partner with customers on process improvements.

Skills

Leadership

WMS

ERP

Lean Sigma

KPI dashboards

Financial accountability

Data analysis

Communication

Education

Bachelor's degree in Supply Chain or related field

Tools

Excel

PowerPoint

Teams

Job description

Forward Air Corp. in Coppell, TX is seeking a Site Manager for Contract Logistics Operations to oversee a single site, drive safety, service, and financial performance.

You will coach site supervisors and frontline teams, execute operational strategies, and lead continuous improvement initiatives that boost productivity, quality, cost, and delivery while aligning with customer expectations.

This on-site role requires 5+ years in 3PL or contract logistics and strong WMS/ERP experience.