Assistant Site Manager: Car Wash & Service Lead

Spotless Brands LLC; Towson (MD); On-site; USD 42,000 - 56,000; Full time

Job summary

Spotless Brands LLC in Towson, MD is seeking an Assistant Site Manager to support the Site Manager in daily operations, lead frontline staff, and ensure exceptional customer experience. The role bridges management responsibilities with frontline support and training.

Responsibilities include supervising shifts, coaching staff, onboarding new hires, and promoting a culture of teamwork and high standards of service across express, car wash, or lube center operations as needed.

Qualifications

• High School Diploma or equivalent required.
• Minimum of one year experience in a supervisory role within a car wash or other customer-focused retail environment.
• Minimum of 18 years of age.
• Valid driver’s license preferred.
• Must meet all required certification and regulatory compliance standards applicable to the role.
• Must be able to pass a background check.

Responsibilities

• Supervise and coordinate frontline team during assigned shifts to ensure smooth operations.
• Model and reinforce expected service behaviors, team communication, and adherence to brand standards.
• Provide coaching, real-time feedback, and recognition to team members to support performance.
• Assist Site Manager in onboarding and training new team members.
• Support a "One Team" Spotless Brand culture by modeling teamwork and alignment with standards.

Skills

Leadership

Conflict resolution

Time management

Communication

Attention to detail

Computer skills

Education

High School Diploma

Job description

Spotless Brands LLC in Towson, MD is seeking an Assistant Site Manager to support the Site Manager in daily operations, lead frontline staff, and ensure exceptional customer experience. The role bridges management responsibilities with frontline support and training.

Responsibilities include supervising shifts, coaching staff, onboarding new hires, and promoting a culture of teamwork and high standards of service across express, car wash, or lube center operations as needed.