Site Operations Lead: Warehouse & Logistics

Visit.org; Norwood (NJ); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health benefits

Unlimited PTO

Competitive salary

Job summary

Visit.org in Northvale, New Jersey is seeking a high-velocity Site Lead to own warehouse operations, inventory accuracy, and vendor management. You will build a fast-moving fulfillment operation that supports regional events with data-driven execution and KPI optimization.

You'll hire, coach, and scale a small to mid-size team, establish SOPs, ensure safety, and partner with carriers and suppliers to meet event schedules. This role is on-site and full-time.

Qualifications

• 5+ years in warehouse operations or logistics.
• Experience leading small to mid-size teams.
• Ability to optimize KPIs and SOPs.

Responsibilities

• Own the warehouse end to end: receiving, QC, staging, kitting, packing, outbound QC, and returns processing.
• Lead ramp up: complete core SOPs, train the team, reach steady state.
• Build and scale operating process: document SOPs, train, deploy, audit adherence.
• Own site safety and housekeeping, including safe equipment use.
• Run the daily operating rhythm: plan ship dates, pick lists, and carrier windows.
• Flag at-risk shipments and coordinate with leadership.
• Hire, onboard, supervise, and coach a team of associates.
• Track and improve site KPIs: on-time ship rate, inventory accuracy, labor cost per kit.
• Manage labor and site expenses to budget.
• Manage relationships with carriers and suppliers.

Skills

Warehouse operations

Fulfillment

Logistics management

Team leadership

KPI optimization

Tools

WMS platforms

Job description

Visit.org in Northvale, New Jersey is seeking a high-velocity Site Lead to own warehouse operations, inventory accuracy, and vendor management. You will build a fast-moving fulfillment operation that supports regional events with data-driven execution and KPI optimization.

You'll hire, coach, and scale a small to mid-size team, establish SOPs, ensure safety, and partner with carriers and suppliers to meet event schedules. This role is on-site and full-time.