Site Operations Lead — Fast-Paced, Customer-Obsessed

Paycom - ATS

Maryland

On-site

USD 21,000 - 30,000

Full time

14 days+
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Benefits offered by this job

Comprehensive benefits
401(k) with match
Paid time off
Parental leave
Tuition reimbursement
Free car washes

Job summary

El Car Wash is seeking an Assistant Site Manager to join a fast-paced, results-driven team. As the right hand to the Site Manager, you’ll drive daily operations, develop your team, and ensure every customer experience is top-tier.

When the Site Manager isn’t present, you lead confidently, coaching staff, managing scheduling, tracking metrics, and keeping equipment and processes in peak condition. This role rewards hands-on leadership and a customer-first mindset.

Qualifications

  • High school diploma or equivalent.
  • Associate's degree in Business is a plus.
  • Experience supervising teams and managing shifts.
  • Strong communication and coaching skills.

Responsibilities

  • Run the day-to-day operations when the Site Manager is not present.
  • Staffing, onboarding, and scheduling for reliable coverage.
  • Coach and develop team members and grow future leaders.
  • Address conflicts promptly and maintain positive culture.
  • Set service standards and deliver fast, friendly experiences.
  • Track daily metrics and take action to improve results.
  • Maintain equipment and ensure peak wash performance.

Skills

Reliable attendance
Supervisory experience
Real-time coaching
Conflict resolution
Operational focus
Customer focus

Education

High school diploma or equivalent
Associate's degree in Business (plus)

Job description

El Car Wash is seeking an Assistant Site Manager to join a fast-paced, results-driven team. As the right hand to the Site Manager, you’ll drive daily operations, develop your team, and ensure every customer experience is top-tier.

When the Site Manager isn’t present, you lead confidently, coaching staff, managing scheduling, tracking metrics, and keeping equipment and processes in peak condition. This role rewards hands-on leadership and a customer-first mindset.

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