Site Operations & Client Service Lead

Canon USA & Affiliates; New York (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Employee discounts

Dress for Your Day attire program

Volunteer opportunities

Employee referral bonus

Job summary

Canon U.S.A., Inc. is seeking personnel for on-site site services at Bronx, NY, handling customer-facing duties and ensuring adherence to client policies. The role requires strong communication and multitasking to meet service level agreements and support various workflows related to copy/print and office services.

The position supports field operations with daily tasks, equipment maintenance, and coordination across client locations, with an hourly wage range posted for this role.

Qualifications

• Customer-facing role requiring adherence to client policies and protocols.

Responsibilities

• Inform supervisor promptly of potential problems or customer concerns.
• Review and respond to management and client requests via email, phone, text, and verbal communication.
• Provide excellent customer service and maintain client satisfaction.

Skills

Customer service

Communication

Multitask

Computer skills

Driver's license

Lifting 50lbs

Education

HS Diploma or GED

Job description

Canon U.S.A., Inc. is seeking personnel for on-site site services at Bronx, NY, handling customer-facing duties and ensuring adherence to client policies. The role requires strong communication and multitasking to meet service level agreements and support various workflows related to copy/print and office services.

The position supports field operations with daily tasks, equipment maintenance, and coordination across client locations, with an hourly wage range posted for this role.