Site Manager: Lead, Grow, and Elevate Eco Car Wash

Express Wash Concepts; Portsmouth (VA); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Paid vacation

Uniforms provided

Educational reimbursement

Unlimited Wash Club

Employee discounts

Job summary

Express Wash Concepts in Portsmouth, VA is seeking a Site Manager for Green Clean Express Auto Wash to lead a busy location and uphold a customer‑service culture. You will meet sales goals and educate on unlimited wash club memberships while maintaining site appearance and performance.

The role offers a base salary of $65,000 with bonus opportunities, pathways to leadership, and comprehensive benefits. Flexibility, weekend availability, and a focus on team motivation are required.

Qualifications

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• Minimum 2–5 years of leadership experience in a customer-facing or operational role.
• At least 2 years of customer service experience with de‑escalation and conflict resolution skills.
• Ability to work flexible hours, including weekends and holidays.
• Strong communication and leadership abilities with a focus on motivating teams.
• Must be able to close the site one night per week.
• Basic computer proficiency (POS systems, Microsoft Office, Google Workspace).

Responsibilities

• Hold your team to a high standard by setting, monitoring, and achieving goals related to sales, customer satisfaction, and employee retention.
• Ensure all aspects of the wash — equipment, facilities, and staffing — are maintained at the highest level of quality.
• Maintain in-depth knowledge of wash equipment and the entire wash process to ensure smooth daily operations.
• Assist with recruiting, training, and onboarding new Team Members.
• Manage site scheduling and labor budgets effectively.
• Conduct regular team performance reviews to ensure alignment with company policies and procedures.
• Oversee inventory management and place orders efficiently to support site needs.
• Directly oversees and manages all employees at the site, ensuring accountability, engagement, and performance excellence.
• Perform other duties as assigned.

Skills

Leadership

Customer Service

Communication

Flexibility

Education

High School Diploma

Associate Degree

Bachelor's Degree

Tools

POS Systems

Microsoft Office

Google Workspace

Job description

Express Wash Concepts in Portsmouth, VA is seeking a Site Manager for Green Clean Express Auto Wash to lead a busy location and uphold a customer‑service culture. You will meet sales goals and educate on unlimited wash club memberships while maintaining site appearance and performance.

The role offers a base salary of $65,000 with bonus opportunities, pathways to leadership, and comprehensive benefits. Flexibility, weekend availability, and a focus on team motivation are required.