Assistant Site Manager: Growth to Leadership

Express Wash Concepts; Virginia; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health care benefits

401k with company match

Training & development

Paid vacation

Uniform provided

Educational reimbursement

Job summary

Express Wash Concepts is seeking an Assistant Site Manager at our Hampton, VA location. The role focuses on supporting the site manager, driving customer engagement, and promoting monthly unlimited car wash packages while upselling products.

You will help maintain daily store operations, lead a respectful team, and work toward sales goals. The role offers growth opportunities within Green Clean Express Auto Wash and related brands.

Qualifications

• High school diploma or equivalent required.
• 1 year of leadership experience.
• At least 2 years of customer service experience, including de-escalation tactics.
• Basic IT and computer proficiency, including POS systems and Microsoft Office.
• Ability to work flexible hours, including weekends.
• Strong verbal communication skills to effectively engage with customers.

Responsibilities

• Maintain high-quality day-to-day on-site store operations.
• Lead with integrity and foster a culture of respectful accountability.
• Strive to exceed sales goals and store growth.
• Assist with recruiting, developing, and motivating teams to deliver the company’s mission.
• Successful management of labor and staff scheduling.
• Effective P&L management through monitoring of chemicals, utilities, and other expenditures.
• Maintain quality assurance through accurate Quality Control checks.
• Follow standard procedures for cash management to include daily reconciliations, audits, and deposits.
• Monitor inventory and supplies and assist with orders.
• Ensure adherence to all safety protocols and standard operating procedures.
• Properly address all customer escalations in a calm and collected manner.
• Learn wash process and equipment to expand the knowledge base.
• Further growth through educational/training opportunities
• Perform other related duties as required and assigned.

Skills

Leadership

Customer Service

Communication

Education

High school diploma or equivalent

Associate or Bachelor's degree preferred

Tools

POS systems

Microsoft Office

Job description

Express Wash Concepts is seeking an Assistant Site Manager at our Hampton, VA location. The role focuses on supporting the site manager, driving customer engagement, and promoting monthly unlimited car wash packages while upselling products.

You will help maintain daily store operations, lead a respectful team, and work toward sales goals. The role offers growth opportunities within Green Clean Express Auto Wash and related brands.