Site Manager - Lead Growth Path | $65k Base + Benefits

Express Wash Concepts LLC; Waterford Charter Township (MI); Sur place; USD 59 000 - 72 000; Plein temps

Avantages offerts par ce poste

Health care benefits

401k with company match

Unlimited Wash Club membership

Paid vacation

Educational reimbursement

Uniforms

Résumé du poste

Express Wash Concepts LLC seeks a Site Manager to lead day-to-day operations at Clean Express Auto Wash in Waterford, MI. You will drive customer service, sales goals, and staff performance.

The role includes educating customers on unlimited wash club memberships, managing scheduling, training, and inventory, and ensuring peak site quality. The position requires 2–5 years of leadership experience, strong communication, and flexibility to work weekends/holidays.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Minimum 2–5 years of leadership experience, preferably in a customer-facing or operational role.
• At least 2 years of customer service experience with proven de-escalation and conflict resolution skills.
• Ability to work flexible hours, including weekends and holidays.
• Strong communication and leadership abilities with a focus on motivating teams.
• Must be able to close the site one night per week.
• Basic computer proficiency (POS systems, Microsoft Office, Google Workspace, etc.).

Responsabilités

• Create and maintain a customer service culture and achieve sales goals.
• Educate customers on unlimited wash club memberships.
• Maintain site appearance and performance at the highest level.
• Motivate employees and carry out site goals.
• Oversee site scheduling, labor budgets, and inventory management.
• Recruit, train, and onboard new team members.
• Directly oversee all site staff to ensure accountability and performance.

Connaissances

Leadership

Customer service

De-escalation

Conflict resolution

Communication

Team motivation

Scheduling

Budgeting

Training

Recruiting

Formation

High school diploma or equivalent

Associate or bachelor’s degree preferred

Outils

POS systems

Microsoft Office

Google Workspace

Description du poste

Express Wash Concepts LLC seeks a Site Manager to lead day-to-day operations at Clean Express Auto Wash in Waterford, MI. You will drive customer service, sales goals, and staff performance.

The role includes educating customers on unlimited wash club memberships, managing scheduling, training, and inventory, and ensuring peak site quality. The position requires 2–5 years of leadership experience, strong communication, and flexibility to work weekends/holidays.