Site Leader: Own Operations & Build a High-Impact Team

Whistle Express Car Wash; Greenville (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

Whistle Express Car Wash is seeking a Site Manager to own the Greenville location’s day-to-day operations, lead the team, ensure safety, guest satisfaction, and drive performance through people development and adherence to standards.

As the senior on-site leader, you will recruit, train, coach, and manage staff, optimize throughput, and oversee equipment maintenance. You’ll champion a culture of service, accountability, and growth while delivering measurable results.

Qualifications

• Strong customer service mindset and excellent communication skills.
• Demonstrated leadership, teambuilding, and performance management abilities.
• Ability to operate effectively in a fast paced, hands-on outdoor environment.
• Strong problem-solving and decision-making skills.
• Reliable, self-motivated, organized, and capable of independently running all aspects of site operations.
• Flexible schedule, including weekends and holidays.
• Previous site management or multi‑team leadership experience.
• Experience in retail, service, hospitality, or other customer facing roles.
• Mechanical aptitude for overseeing equipment checks and maintenance.
• Experience with sales-driven environments or membership programs.

Responsibilities

• Lead and develop the team, recruiting, hiring, training, coaching, and performance managing.
• Build a positive, growth-minded culture grounded in company values.
• Ensure all staff follow safety, customer service, and operational standards.
• Deliver an Exceptional Customer Experience and resolve escalated concerns.
• Lead membership growth strategies and upsell services.
• Oversee Site Operations & Equipment Performance and preventative maintenance.
• Analyze operational metrics and implement improvements to increase performance.
• Set and manage site-level sales, labor, and operational targets.
• Monitor KPIs and adjust staffing, processes, or workflow to achieve results.
• Ensure Safety, Compliance & Brand Standards.

Skills

Leadership

Customer service

Communication

Problem solving

Organization

Sales experience

Mechanical aptitude

Team building

Outdoor environment

Multi-team leadership

Job description

Whistle Express Car Wash is seeking a Site Manager to own the Greenville location’s day-to-day operations, lead the team, ensure safety, guest satisfaction, and drive performance through people development and adherence to standards.

As the senior on-site leader, you will recruit, train, coach, and manage staff, optimize throughput, and oversee equipment maintenance. You’ll champion a culture of service, accountability, and growth while delivering measurable results.