Site Leader: Build Teams, Delight Guests, Drive Results

Whistle Express Car Wash; Hampton (SC); On-site; USD 55,000 - 90,000; Full time

Job summary

Whistle Express Car Wash is seeking a Site Manager to lead an on-site team, uphold guest experience, and manage equipment, safety, and quality standards. You will partner with leadership to drive memberships, sales, and daily site performance in a fast-paced outdoor environment.

As the senior on-site leader, you will recruit, train, coach, and develop team members, ensuring consistency in service and operations while meeting profitability targets and maintaining brand standards.

Qualifications

• Strong customer service mindset and excellent communication skills.
• Demonstrated leadership, teambuilding, and performance management abilities.
• Ability to operate effectively in a fast paced, hands-on outdoor environment.
• Strong problem-solving and decision-making skills.
• Reliable, self-motivated, organized, and capable of independently running all aspects of site operations.
• Flexible schedule, including weekends and holidays.
• Ability to stand for long periods and perform light physical tasks.

Responsibilities

• Lead & Develop the Team: recruit, hire, train, coach, and performance manage all team members.
• Deliver an Exceptional Customer Experience: champion a welcoming, service-oriented environment and coach on customer engagement.
• Oversee Site Operations & Equipment Performance: own daily workflow, maintain equipment, ensure quality and safety.
• Drive Sales, Profitability & Business Results: set site targets, lead promotions, monitor KPIs, manage expenses.
• Ensure Safety, Compliance & Brand Standards: enforce safety, procedures, and audits.

Skills

Leadership

Customer service

Communication

Problem-solving

Team building

Flexible schedule

Job description

Whistle Express Car Wash is seeking a Site Manager to lead an on-site team, uphold guest experience, and manage equipment, safety, and quality standards. You will partner with leadership to drive memberships, sales, and daily site performance in a fast-paced outdoor environment.

As the senior on-site leader, you will recruit, train, coach, and develop team members, ensuring consistency in service and operations while meeting profitability targets and maintaining brand standards.