Senior Site Leader: Build Teams & Drive Operations

Whistle Express Car Wash; Macedonia (OH); On-site; USD 58,000 - 79,000; Full time

Job summary

Whistle Express Car Wash is seeking a Site Manager who will own the on-site operation, lead the team, and deliver exceptional guest experiences daily. You will recruit, train, and coach staff, build a positive culture, and drive standards across safety, service, and cleanliness.

Reporting between the Assistant Site Manager and Market Director, you will manage sales, memberships, labor, equipment, and KPIs, analyze performance, and implement improvements to reduce downtime while maintaining

Qualifications

• Strong customer service mindset and excellent communication skills.
• Demonstrated leadership, teambuilding, and performance management abilities.
• Ability to operate effectively in a fast paced, hands-on outdoor environment.
• Strong problem-solving and decision-making skills.
• Reliable, self-motivated, organized, and capable of independently running all aspects of site operations.
• Flexible schedule, including weekends and holidays.
• Ability to stand for long periods and perform light physical tasks.

Responsibilities

• Lead & Develop the Team: Recruit, hire, train, coach, and performance manage all team members, including the Assistant Site Manager, Shift Leads and Team Members.
• Build and reinforce a positive, growth minded culture grounded in company values.
• Conduct ongoing development conversations and ensure readiness of future leaders.
• Ensure all staff follow safety, customer service, and operational standards consistently.

Skills

Leadership

Team building

Customer service

Communication

Problem solving

Decision making

Reliability

Flexibility

Job description

Whistle Express Car Wash is seeking a Site Manager who will own the on-site operation, lead the team, and deliver exceptional guest experiences daily. You will recruit, train, and coach staff, build a positive culture, and drive standards across safety, service, and cleanliness.

Reporting between the Assistant Site Manager and Market Director, you will manage sales, memberships, labor, equipment, and KPIs, analyze performance, and implement improvements to reduce downtime while maintaining