Site Leader — Guest Experience & Team Growth

Whistle Express Car Wash; Northern (KY); Hybrid; USD 21,000 - 34,000; Part time

Job summary

Whistle Express Car Wash is seeking a Site Manager to lead the on-site team, drive exceptional guest experiences, and manage daily operations, safety, and performance. You will recruit, train, and coach staff while ensuring standards and profitability at the location.

The role requires strong leadership, a customer-focused mindset, and the ability to work in a fast-paced outdoor environment. Weekend and holiday availability is expected as part of a flexible schedule.

Qualifications

• Requires strong leadership and teambuilding abilities.
• Excellent customer service mindset and communication skills are essential.
• Experience overseeing a team in fast-paced, outdoor service environments is preferred.

Responsibilities

• Lead and develop the site team, including supervisors and frontline staff.
• Deliver an exceptional guest experience and coach on customer engagement.
• Oversee daily site operations, maintenance, and safety compliance.
• Drive sales, membership upsells, and manage labor and operating costs.
• Ensure cleanliness, quality standards, and brand adherence across the site.

Skills

Leadership

Customer service

Team development

Communication

Problem solving

Education

High school diploma or equivalent

Tools

Point-of-Sale systems

Inventory management software

Job description

Whistle Express Car Wash is seeking a Site Manager to lead the on-site team, drive exceptional guest experiences, and manage daily operations, safety, and performance. You will recruit, train, and coach staff while ensuring standards and profitability at the location.

The role requires strong leadership, a customer-focused mindset, and the ability to work in a fast-paced outdoor environment. Weekend and holiday availability is expected as part of a flexible schedule.