Site Leader: Drive Operations, Sales & Service Excellence

Champion Xpress Car Wash; Belen (NM); Presencial; USD 45.000 - 55.000; Jornada completa

Descripción de la vacante

Paycom - ATS in Belen, NM 87002 is seeking a Site Leader to manage day-to-day operations, attain sales and profit goals, hire and train staff, and uphold company values, policies, culture, and brand standards at all times.

You will lead site operations, guarantee excellent customer service, monitor KPIs, coach staff weekly, ensure safety and compliance, and maintain a clean, well-presented facility with reliable equipment.

Formación

• Excellent organizational and time management skills.
• High school diploma or equivalent preferred.
• Related management experience preferred
• Excellent verbal and written communication skills.

Responsabilidades

• Provide excellent customer service at all times to ensure guest satisfaction.
• Lead the overall site operations, production, labor, and profitability.
• Follow all procedural, operational, and safety guidelines.
• Maintain a clean and safe site at all times (tunnel, equipment, lot, lobby, restrooms).
• Ensure all equipment and mechanicals are working to their optimum capability.
• Address any equipment or mechanical issue immediately.
• Drive sales, memberships, loyalty programs.
• Manage labor, expenses, chemical/supply utilization.
• Ensure the location is staffed for business every day.
• Respond to/relieve congested areas due to fluctuations in business flow.
• Maintain overall site appearance/equipment /Brand Standards.
• Ensuring the right thing is done at all times for our customers and fellow teammates.
• Hiring/Promoting/Termination

Conocimientos

Leadership

Organization

Communication

Educación

High school diploma or equivalent

Descripción del empleo

Paycom - ATS in Belen, NM 87002 is seeking a Site Leader to manage day-to-day operations, attain sales and profit goals, hire and train staff, and uphold company values, policies, culture, and brand standards at all times.

You will lead site operations, guarantee excellent customer service, monitor KPIs, coach staff weekly, ensure safety and compliance, and maintain a clean, well-presented facility with reliable equipment.