Center Operations Leader

Paycom - ATS; Oklahoma City (OK); On-site; USD 85,000 - 120,000; Full time

Job summary

Paycom - ATS in Oklahoma City is seeking a Center Manager to lead the service center operations and deliver exceptional customer experiences while driving sales, profitability, and team performance. You will balance hands-on leadership in the shop with strategic oversight of revenue, costs, safety, and talent development, ensuring OSHA compliance and high employee engagement.

Responsibilities include customer experience, fleet relationships, inventory control, scheduling, and building a culture

Qualifications

• 3+ years of people leadership experience.
• Automotive or service retail management preferred.
• Strong understanding of P&L, cost control, and revenue growth.
• Experience in a high-volume, customer-facing environment.
• Comfortable using POS systems and scheduling tools.
• Strong business acumen and problem-solving abilities.
• Owner mentality and hands-on leadership.

Responsibilities

• Deliver best-in-class customer experience and drive sales targets.
• Own and manage center P&L, labor and operating costs.
• Lead and develop a high-performing service team.
• Ensure safety, OSHA compliance, and facility upkeep.
• Oversee scheduling, workflow, inventory, and store readiness.
• Build community relationships and partner on local promotions.
• Identify opportunities for growth through partnerships and improvements.

Skills

People leadership

Customer service

P&L management

Sales growth

Operations management

Communication

Education

High school diploma or equivalent

Tools

POS systems

Scheduling tools

Business software

Job description

Paycom - ATS in Oklahoma City is seeking a Center Manager to lead the service center operations and deliver exceptional customer experiences while driving sales, profitability, and team performance. You will balance hands-on leadership in the shop with strategic oversight of revenue, costs, safety, and talent development, ensuring OSHA compliance and high employee engagement.

Responsibilities include customer experience, fleet relationships, inventory control, scheduling, and building a culture