Site Leader: Build Teams, Own the Guest Experience

Whistle Express Car Wash; Waxahachie (TX); Sur place; USD 60 000 - 75 000; Plein temps

Résumé du poste

Whistle Express Car Wash in Waxahachie, TX is seeking a Site Manager to own the performance of the site. You will lead the team, uphold standards, and partner with the Market Director to deliver daily results and guest satisfaction.

As the senior on-site leader, you will recruit, train, coach, and develop staff; drive memberships and upsell services; oversee operations and equipment; ensure safety and brand compliance; and manage budgets to maximize profitability.

Qualifications

• Strong customer service mindset and excellent communication skills.
• Demonstrated leadership, teambuilding, and performance management abilities.
• Ability to operate effectively in a fast paced, hands-on outdoor environment.
• Strong problem-solving and decision-making skills.
• Reliable, self-motivated, organized, and capable of independently running all aspects of site operations.
• Flexible schedule, including weekends and holidays.

Responsabilités

• Lead & Develop the Team: recruit, hire, train, coach, and performance manage all team members; build a positive culture and readiness of future leaders.
• Deliver an Exceptional Customer Experience: champion a welcoming service-oriented environment and coach on engagement; grow memberships.
• Oversee Site Operations & Equipment Performance: own daily workflow, ensure safety and equipment maintenance, uphold quality standards.
• Drive Sales, Profitability & Business Results: set site targets, lead promotions and upselling, monitor KPIs and adjust staffing/ processes.
• Ensure Safety, Compliance & Brand Standards: enforce health, safety, and environmental protocols; audits and compliance.

Connaissances

Leadership

Customer service

Team development

Operations management

Safety compliance

Communication

Problem solving

Outils

POS systems

Description du poste

Whistle Express Car Wash in Waxahachie, TX is seeking a Site Manager to own the performance of the site. You will lead the team, uphold standards, and partner with the Market Director to deliver daily results and guest satisfaction.

As the senior on-site leader, you will recruit, train, coach, and develop staff; drive memberships and upsell services; oversee operations and equipment; ensure safety and brand compliance; and manage budgets to maximize profitability.