Site Leader: Build Teams, Own the Guest Experience

Whistle Express Car Wash; Rowlett (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Whistle Express Car Wash is seeking a Site Manager in Rowlett, Texas to own the on-site operation. You lead the team, protect guest experience, manage equipment, uphold standards, and drive daily results.

Reporting between Assistant Site Manager and Market Director, you will develop leaders, optimize workflows, and grow memberships and throughput while maintaining safety and quality across the site.

Qualifications

• Must demonstrate strong customer service mindset and excellent communication.
• Proven leadership with ability to develop and coach managers.
• Experience running outdoor, fast-paced operations.
• Strong problem-solving and decision-making skills.
• Reliable, self-motivated, organized, and capable of running all site operations.
• Flexible schedule including weekends and holidays.

Responsibilities

• Lead and develop the site team, recruit and coach, ensuring performance.
• Deliver exceptional guest experience and coach on service.
• Oversee site operations and equipment performance, maintenance, and safety.
• Drive sales, profitability, and meet site targets and budget.
• Ensure safety, compliance and brand standards with audits and training.

Skills

Customer service

Leadership

Team development

Operations management

Problem solving

Communication

Flexible schedule

Physical stamina

Job description

Whistle Express Car Wash is seeking a Site Manager in Rowlett, Texas to own the on-site operation. You lead the team, protect guest experience, manage equipment, uphold standards, and drive daily results.

Reporting between Assistant Site Manager and Market Director, you will develop leaders, optimize workflows, and grow memberships and throughput while maintaining safety and quality across the site.