Site IT Support Analyst — Flexible Hours & PTO

Crane NXT; Mount Prospect (IL); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Comprehensive Benefits: Medical, Vision & Dental

401k Plan

Generous paid time off

Opportunities for community involvement

Job summary

Crane NXT in Mount Prospect, IL, is looking for an IT professional to provide site-based support, ensuring quality end-user experiences. Responsibilities include resolving hardware/software issues, managing IT incidents, and maintaining records. Candidates should have a Bachelor’s degree in a relevant field and experience with Windows 11 and networks.

Salary ranges from $65,000 to $75,000 with comprehensive benefits, flexible work environment, and career growth opportunities.

Qualifications

• 3 years of experience installing and maintaining office PC hardware/software.
• Experience supporting networks and Windows 11.
• Availability for after-hours support on major rollouts.

Responsibilities

• Resolve hardware and software issues to minimize disruption.
• Manage incidents and requests using IT service management tools.
• Maintain IT asset and CMDB records.

Skills

Technical problem resolution

Incident management

Customer service

Team collaboration

Organization

Education

Bachelor's degree in MIS or Computer Science

CompTIA A+, Net+

Tools

Windows 11

iOS devices

Job description

Crane NXT in Mount Prospect, IL, is looking for an IT professional to provide site-based support, ensuring quality end-user experiences. Responsibilities include resolving hardware/software issues, managing IT incidents, and maintaining records. Candidates should have a Bachelor’s degree in a relevant field and experience with Windows 11 and networks.

Salary ranges from $65,000 to $75,000 with comprehensive benefits, flexible work environment, and career growth opportunities.