Site IT Support Specialist — End-User Experience

Crane NXT, Co.; South Carolina; On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, Vision & Dental

401(k) Plan

Generous paid time off

Job summary

Crane NXT, Co. is seeking a skilled IT professional for site-based support in South Carolina. The role involves resolving hardware and software issues, managing incidents, and supporting user experience in a fast-paced environment.

The ideal candidate will have a Bachelor’s degree in MIS or Computer Science, 3+ years of experience, and proficiency in Windows 11 and networking.

Comprehensive benefits include a competitive salary range of $65-75K, plus health benefits and flexible work options.

Qualifications

• Bachelor's degree or equivalent experience, plus at least 3 years installing and maintaining office PC hardware/software.
• Proven experience supporting Windows 11 and IP networks.
• Excellent communication, organization, and attention to detail.

Responsibilities

• Resolve hardware and software issues for end users.
• Manage incidents and requests using IT service management tools.
• Support onboarding and device upgrades.

Skills

IT support

Customer service

Windows 11

Networking

iOS support

Education

Bachelor's degree in MIS or Computer Science

Tools

Backlog tools

IT service management tools

Job description

Crane NXT, Co. is seeking a skilled IT professional for site-based support in South Carolina. The role involves resolving hardware and software issues, managing incidents, and supporting user experience in a fast-paced environment.

The ideal candidate will have a Bachelor’s degree in MIS or Computer Science, 3+ years of experience, and proficiency in Windows 11 and networking.

Comprehensive benefits include a competitive salary range of $65-75K, plus health benefits and flexible work options.