Signage Design Project Manager — Inside Sales Growth

AlphaGraphics - US799; Shirley (MA); On-site; USD 65,000 - 95,000; Full time

Job summary

AlphaGraphics is seeking a Project Manager to drive inside sales and support the Account Executive by increasing center sales, attracting new customers, and maintaining accounts while ensuring a positive client experience throughout the production cycle.

The role requires knowledge of printing processes, MIS systems, and the ability to manage proofs, pricing accuracy, and timely job estimates. Strong communication, organizational, and design software skills are essential.

Qualifications

• Experience in Project Management preferred but not required.
• Knowledge of printing and prepress.
• Solid knowledge of MIS systems and order entry processes.
• Ability to effectively build relationships with customers and teammates.
• Strong analytical skills (break projects into steps).
• Excellent writing and verbal skills.
• Professional appearance and decorum.
• Strong organizational and time-management skills.

Responsibilities

• Increase centre's inside sales and support Account Executive as needed.
• Know AlphaGraphics products, services, production processes, capabilities and pricing.
• Provide exceptional customer experience and upsell/cross-sell when opportunities arise.
• Assist in updating mailing lists and lead follow-ups.
• Communicate progress to customers and keep them informed through production.
• Proficient use of MIS tools to create and estimate customer projects.

Skills

Project management

Analytical skills

Communication skills

Organizational skills

Time management

Customer relationships

Tools

Adobe Creative Suite

MIS systems

Order entry processes

CRM tools

Job description

AlphaGraphics is seeking a Project Manager to drive inside sales and support the Account Executive by increasing center sales, attracting new customers, and maintaining accounts while ensuring a positive client experience throughout the production cycle.

The role requires knowledge of printing processes, MIS systems, and the ability to manage proofs, pricing accuracy, and timely job estimates. Strong communication, organizational, and design software skills are essential.