Signage Customer Success & Solutions Specialist

FASTSIGNS Parker/Castle Rock; Sarasota (FL); On-site; USD 37,000 - 47,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

401(k)

Competitive salary

Job summary

FASTSIGNS Parker/Castle Rock is seeking a friendly, proactive Customer Service Representative in Florida. You will be the first contact for current and prospective customers, helping solve problems with expert advice and consultation.

You will learn to prepare estimates, implement work orders and ensure timely delivery of finished signs. You will participate in daily team meetings and contribute to marketing and business plans to grow the center.

Qualifications

• Experience in customer-facing roles, preferably in sales or service.
• Strong communication and listening abilities.
• Ability to build long-term relationships with customers.

Responsibilities

• Be the initial contact with customers via email, phone, or in person.
• Help customers solve problems by offering advice and consultation.
• Prepare estimates and implement work orders to ensure timely delivery.
• Participate in daily team meetings and support business and marketing plans.
• Grow personal and business skills within the FASTSIGNS Center.

Skills

People person

Sales

Customer service

Communication

Listening skills

Documentation

Organization

Team meetings

Marketing plans

Relationship building

Job description

FASTSIGNS Parker/Castle Rock is seeking a friendly, proactive Customer Service Representative in Florida. You will be the first contact for current and prospective customers, helping solve problems with expert advice and consultation.

You will learn to prepare estimates, implement work orders and ensure timely delivery of finished signs. You will participate in daily team meetings and contribute to marketing and business plans to grow the center.