Sign Services Customer Success Advocate

FASTSIGNS Parker/Castle Rock; Memphis (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

FASTSIGNS Parker/Castle Rock is seeking a customer service representative to be the initial contact with customers via email, phone, in-person, and at their place of business. You will help build lasting relationships by turning prospects into customers and then into long-term clients.

You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will participate in daily team meetings and help execute business and marketing plans to drive center

Qualifications

• Outgoing and responsive personality with strong listening skills.
• Ability to build relationships and manage information accurately.
• Willingness to learn and contribute to team goals.

Responsibilities

• Be the initial contact with customers via email, phone, in-person, and at their business.
• Help turn prospects into customers and then into long-term clients; support estimates and work orders.

Skills

People skills

Communication

Organization

Documentation

Job description

FASTSIGNS Parker/Castle Rock is seeking a customer service representative to be the initial contact with customers via email, phone, in-person, and at their place of business. You will help build lasting relationships by turning prospects into customers and then into long-term clients.

You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will participate in daily team meetings and help execute business and marketing plans to drive center