Sign Sales / Project Manager

Carolina Signs and Wonders; Charlotte (NC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Job summary

Carolina Signs and Wonders seeks a Project Manager to lead large, complex commercial signage projects. This on-site role involves coordinating with sales, permitting, production and installation teams to ensure high-quality outcomes for corporate clients.

Key duties include managing schedules, vendors, and communications, producing production folders, and maintaining CRM records. Signage experience is preferred; strong leadership and balance of client-facing and internal work are essential.

Qualifications

• High School Diploma or equivalent.
• Minimum of 3 years in a project management role.
• Minimum of 3 years experience within the sign industry.
• Possess valid Driver's License.
• Excellent communication skills in fluent English, including public speaking.

Responsibilities

• Answers calls and services customers or directs to the appropriate party during busy periods.
• Produces and finalizes production folders for submission to production.
• Totals completed production folders and processes as needed.
• Refills or prints forms as needed.
• Performs Quality Assurance Calls and coordinates with production.
• Maintains CRM for tracking customers, suppliers, subcontractors, and vendors.
• Prepares invoices and billing materials for bookkeeping.
• Researches and develops resources for efficient workflows.
• Establishes uniform correspondence procedures and style.

Skills

Communication skills

Public speaking

Strategic thinking

Integrity

Supervisory experience

Computer skills

Education

High School Diploma or equivalent

Tools

Windows

Microsoft Office

Database experience

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off

This is not a remote job. This is a project manager role for large and complex commercial signage projects. Corporate clients and larger scale bids. We pride ourselves on great communication with clients and internal team to create a great product. Work life balance is key to a work environment and we make sure our staff receives that. We operate as a team that communicates and leans on each other for all client needs. Signage experience preferred.

Position Summary

Project management responsibilities start from scope identification through key elements of the project itself including scheduling, staffing, vendor management, and project execution. THIS IS NOT A TRADITIONAL SALES ROLE. There is no cold calling, no commission, not a bait and switch role.

You'll work in a team with sales professionals, permitting specialists, production and installation.

• Answers the phones and services customers accordingly or directs the call to the appropriate party. During the busy and steady season, this is a primary activity.
• Produces/finalizes production folders prior to submitting to the production department.
• Totals all completed production folders and processes as necessary.
• Refills or prints out forms as needed.
• Performs QAC (Quality Assurance Calls) calls on a timely basis and coordinates with the production department accordingly.
• Responsible for maintaining CRM for tracking customer, supplier, subcontractor, and vendor activity.
• Prepares invoices and billing materials for bookkeeping administrator.
• Researches and develops resources/systems that create timely and efficient workflows.
• Establishes uniform correspondence procedures and style practices.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Possess High School Diploma or equivalent

• Minimum of 3 years in a project management role
• Minimum of 3 years experience within the sign industry
• Possess valid Drivers License
• Excellent communication skills in fluent English, including the ability to present and speak in public
• Ability to exercise integrity at the moment of choice
• Ability to think and reason strategically
• Comprehensive computer skills including software (Windows, Office, database experience), hardware, programs, and applications
• Proven experience in a supervisory capacity