Signage Project Manager

Haptica; Owings Mills (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

Haptica in Owings Mills, Maryland is seeking a Project Manager for their signage department. This role involves consulting with Account Managers, Product Engineers, and customers to find optimal solutions for signage needs.

The ideal candidate has 3–5 years of experience in the signage industry, strong customer service skills, and a high attention to detail. Responsibilities include project coordination, bid management, and collaboration with production teams for large-scale projects.

Qualifications

• Experience with fabricated and electrical signage is a plus.
• Valid driver’s license and clean driving record required.
• Must be respectful, energetic, trustworthy, detail-oriented and highly motivated.

Responsibilities

• Assist in the coordination of site surveys and documenting necessary details.
• Create and respond to requests for bid and large‑scale proposals.
• Coordinate with production areas for large‑scale projects.
• Assist in sourcing and purchasing sign-related supplies and services.

Skills

3–5 years of experience in signage or commercial construction

Strong customer service skills

High attention to detail

Experience managing large‑scale projects

Computer literate

Job description

Position Summary

As a project manager in our signage department you will work consult with Account Managers, Product Engineers and customers on best solutions for signage needs.

Essential Duties and Responsibilities

• Assist in the coordination of site surveys, including arranging timing, recording accurate measurements, taking thorough photographs, and documenting necessary details to accurately quote and produce a job.
• Assist in coordination of the creation of preliminary artwork and mockups used to estimate projects and submit to vendors for outside purchase and service estimates.
• Create and respond to requests for bid and large‑scale proposals.
• Enter information into software systems for the purposes of maintaining client and prospect records and building client quotes and orders accurately.
• Generate and traffic necessary paperwork to facilitate communication and project trafficking between departments and with vendors and clients.
• Assist in the sourcing and purchasing of sign‑related supplies, finished goods and services from outside vendors, including the trafficking of necessary paperwork and art files.
• Assist the signage installation teams (internal and external) by facilitating client communication and internal and external resources to bring projects to completion.
• Coordinate with other production areas of the company for large‑scale projects that may include print, promotional, apparel, or digital deliverables in conjunction with a large‑scale signage project (e.g., branded space or event type signage such as grand openings or tradeshow/event type projects).
• Assist in the staging, packaging and preparation of projects leaving the building via shipping or installation to ensure all projects leave the building complete and in good condition, and photograph completed projects to make a record of the final condition.
• Apply experience and skill set to improve the workflow and efficiency of any process related to the sales, production, distribution or installation of signage projects.

Qualifications

• 3–5 years of experience working in a signage or commercial construction environment; experience with fabricated and electrical signage is a plus.
• Relocation assistance provided for those with 3–5 years of fabricated and electrical signage experience.
• Valid driver’s license and clean driving record.
• Experience managing large‑scale projects.
• Experience pulling permits and gathering required information from county or public offices.
• Understand the capabilities of the internal production equipment and common vendors.
• High attention to detail.
• Strong customer service skills.
• Manage client expectations and team efforts to accomplish end goals.
• Must be respectful, energetic, trustworthy, detail‑oriented and highly motivated.
• Must apply feedback to improve performance.
• Must be computer literate and comfortable working in a high‑volume environment.
• Must use time efficiently by setting goals and objectives.
• Must be highly comfortable consulting with clients and making recommendations for their projects as a print professional.

Strategic Factory is an Equal Opportunity Employer.