Shuttle Operations Supervisor (DOT/CDL)

Metropolis Technologies; West Palm Beach (FL); On-site; USD 50,000 - 75,000; Full time

Job summary

SP+, a Metropolis company, in West Palm Beach, FL, is seeking a capable supervisor to lead shuttle and parking operations. You will oversee drivers, monitor service quality, and ensure accurate revenue reporting while maintaining strong customer interactions.

Requirements include a high school diploma, 1+ year supervisory experience, and familiarity with DOT regulations. A CDL may be required based on the location, with strong communication skills and a proactive leadership approach valued.

Qualifications

• High School Diploma required; some college a plus.
• 1+ year supervisory experience in transportation or parking preferred.
• CDL license may be required depending on location; DOT regulations familiarity a plus.

Responsibilities

• Lead programs to improve client and customer satisfaction.
• Assist in day-to-day management of assigned locations.
• Supervise shuttle drivers, parkers and shuttle operations.
• Ensure effective customer interactions and complete closing reports.
• Monitor revenue control procedures and assist with data entry of revenue reports.
• Compile and interpret daily facility operation reports.

Skills

Communication

Customer service

Leadership

Proactive

Education

High School Diploma

Tools

Microsoft Office

Job description

SP+, a Metropolis company, in West Palm Beach, FL, is seeking a capable supervisor to lead shuttle and parking operations. You will oversee drivers, monitor service quality, and ensure accurate revenue reporting while maintaining strong customer interactions.

Requirements include a high school diploma, 1+ year supervisory experience, and familiarity with DOT regulations. A CDL may be required based on the location, with strong communication skills and a proactive leadership approach valued.