Shuttle Operations Lead

Metropolis Technologies; Portland (OR); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401k

Paid time off

Job summary

SP+, a Metropolis company, in Portland, OR, is seeking a shuttle operations assistant to support day-to-day management and ensure service levels align with contractual guidelines.

You will assist with client relations, safety, and maintenance tasks, while adhering to company policies. CDL-B with passenger endorsement and a DOT Medical Card are required, with possible second/third shift work and weekend availability.

Qualifications

• High school diploma or equivalent and some related experience or training.
• Prior supervisory experience with DOT-regulated shuttle operations preferred.
• Valid CDL Class A or B Driver’s License with Passenger Endorsement for shuttle operation.
• DOT Medical Card required.
• Availability for 2nd/3rd shift and weekends may be required.
• Clear and effective oral communication; good writing skills.
• Ability to read and interpret written information.
• Customer service orientation.
• Able to lift up to 25 pounds.

Responsibilities

• Assist in day-to-day shuttle operation management within contractual guidelines.
• Participate in programs to improve client and customer satisfaction.
• Assist in management of day-to-day activities at locations.
• Courteously assist customers.
• Assist in maintenance and repair of equipment as directed by the Facility Manager.
• Report accidents or safety issues or policy violations to the Facility Manager.
• Assist with debris cleanup and other tasks as needed.
• Know the shuttle routes, landmarks and major streets in the area.
• Perform additional duties as required.

Skills

Customer service

Adaptability

Oral communication

Written communication

Judgment

Education

High school diploma or equivalent

Job description

SP+, a Metropolis company, in Portland, OR, is seeking a shuttle operations assistant to support day-to-day management and ensure service levels align with contractual guidelines.

You will assist with client relations, safety, and maintenance tasks, while adhering to company policies. CDL-B with passenger endorsement and a DOT Medical Card are required, with possible second/third shift work and weekend availability.