Showroom Receptionist & Customer Care Pro

Construction Resources; Charleston (SC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Employer Paid Basic Employee Life and

Employer Paid Long Term Disability

Flexible Spending Accounts

Voluntary Short-Term Disability

Voluntary Life and AD&D Insurance

Voluntary Accident Insurance

Voluntary Critical Illness Insurance

Job summary

Construction Resources is seeking a friendly, professional receptionist to support visitors, clients, and employees. You will manage calls, greet guests, maintain logs, handle mail and deliveries, and support showroom operations. This full-time role includes overtime as needed and a comprehensive benefits package.

Excellent communication and organizational skills are required, along with the ability to work independently or as part of a team in a showroom/office setting.

Qualifications

• 1–3 years of experience in receptionist, administrative, general office, or customer service role.
• High school diploma, GED, or equivalent required.
• Excellent verbal and written communication skills.
• Ability to maintain a courteous, professional, and patient demeanor when interacting with visitors, customers, and colleagues both in person and over the phone.
• Proficiency with basic office equipment and the ability to use a personal computer and word processing software.
• Strong organizational and time management skills with the ability to manage multiple tasks effectively.
• Detail-oriented with strong accuracy and follow-through.
• Ability to work effectively both independently and as part of a team.

Responsibilities

• Handles incoming, outgoing, and internal calls in a professional and friendly manner, directing calls to the appropriate staff or department.
• Provides routine telephone information and directs non-routine inquiries to designated staff.
• Takes and relays messages or transfers calls to voicemail when staff are unavailable.
• Greets and assists customers and visitors and maintains the visitor log.
• Enters and maintains accurate information in internal database systems.
• Tracks incoming mail, packages, and samples and sorts them by location or department.
• Issues labels for outgoing mail and coordinates deliveries.
• Maintains showroom in an orderly fashion and reports maintenance issues.
• Supports clerical tasks and ensures inventory of office supplies.
• Follows standard operating procedures for assigned area.

Education

High school diploma / GED

Tools

Office equipment

Personal computer

Word processing

Job description

Construction Resources is seeking a friendly, professional receptionist to support visitors, clients, and employees. You will manage calls, greet guests, maintain logs, handle mail and deliveries, and support showroom operations. This full-time role includes overtime as needed and a comprehensive benefits package.

Excellent communication and organizational skills are required, along with the ability to work independently or as part of a team in a showroom/office setting.